Petit Palace Savoy Alfonso XII

Breakfast was, as other reviewers have said, really wonderful. Lots of variety to choose from and a great start to the day. Staff was helpful and friendly. Hotel was in was in easy walking distance to museums, Retiro park, the botanical garden and the Atocha train station. Comfortable bed and clean room. We liked the hotel so much, we came back again for another 4 nights before leaving Spain.

Great central location with Retiro park right across the road and the Prado round the corner. Able to walk to all the key sites or take a short cab ride. Pharmacy and small mini-market round the corner, a great coffee/bakery down the road and some tapas bars nearby. Breakfast buffet was amazing with lots of choice including lovely fresh fruit and some fresh salad. Staff were very friendly and helpful throughout. Huge family room that was great given we had our 2 teenage boys with us.

The hotel was pretty spare and not like the pictures. It could definitely use a facelift, but everything was extremely clean. The staff more than makes up for what the hotel lacks. They were super sweet, attentive, professional and helpful. Laura went out of her way to help us every day. The breakfast was also delicious and offered a wide array of food and drinks. We were really glad we stayed.

The location was perfect. It is in the prettiest part of Madrid, near the Puerta de Alcalá and a short distance from Cibeles. It is across from the Parque del Retiro and within short walking distance to the museums, restaurants, shopping, and metro. Both of our rooms were great, but the hotel was much more modern than I expected given the classical exterior of the building. The rooms had everything we needed for the week. The view from one of our rooms was good and, even though it faced another building, it had a tiny enclosed balcony that allowed us to step out to see up and down the small street below. Our second room had a pretty view of the tree-lined Parque del Retiro. The rooms were quiet, with blackout curtains for getting a good night's rest after being out late. The breakfast buffet was delicious and extremely varied. We had the same server every day and he always took good care of us. The front desk staff were also very helpful and even assisted us with items dropped off for us or to be picked up by others.

Great location with small children, the Retiro Park is in front of the hotel. The family room is spacious and quiet, the beds are comfortable. The breakfast is awesome, they offer everything and there are gluten free, dairy free , even vegan options, although we eat everything I just could not miss to realize it. The staff is friendly and absolutely is willing to help when is needed. Next time in Madrid we will return here.